FAQs
What is this store's return and exchange policy?
All sales are final and we only accept returns and exchanges on damaged items. Damage includes holes, tears, broken hardware, and anything that would render the product unusable. If an item is out of stock and can't be exchanged, store credit will be issued. Returns and exchange can be made within 30 days after shipment. Items must be unused if they are to be returned. Made to order items can not be exchanged.
Do you accept orders placed outside of the US?
We sure do! Please allow extra time for shipment since we are based in the United States. We are not responsible for any customs fees or charges you may incur.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What sizes our available?
Our sizes range from Small to 3XL, depending on the item
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly on our social media channels or through the Contact page found at the bottom of the site. We can also be reached through info@sweetbitz.net
Why did I only receive part of my order?
A lot of the products are fulfilled in different locations. Some here in the US, and some overseas. As soon as they are finished at their location, they are shipped to you. Some products are shipped out faster than others, but don't fret! All of your purchases will be sent to you.